Irish Speakers! Customer Service job in Dublin 15

Role Description

Are you a fluent Irish (Gaelic) speaker looking for a job to start or advance your career in Customer Service?
I have a job open to join a new team in Dublin 15.

 

 The job:

You will answer to phone calls and emails from customers and provide high standard Customer Service, helping them with any queries or problems that they have.

 

Responsibilities:

  • Handle incoming phone calls and emails
  • Understand customers’ needs and determine the appropriate solution
  • Answer to customer queries and solve problems
  • Provide a high level of customer service
  • Contribute to team targets

 

Requirements:

  • Fluent level of Irish (Gaelic) and English is essential
  • Leaving certificate or equivalent
  • Previous customer service/call centre experience desirable
  • Ability to communicate effectively via telephone and emails
  • Proficient in Microsoft Office
  • Ability to multi-task and with problem solving abilities
  • Flexible attitude to work content and hours including willingness to work rotational shift hours

 

Salary: €23,000 a year

Location: Dublin 15

Working hours: Shift work (Monday to Sunday - 8am to 9pm)

If you are interested in moving to this exciting opportunity and have the relevant skills above please submit your CV through the link provided.

 

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