Swedish Customer Support- IMMEDIATE START

Role Description

Do you speak Swedish? Do you want to work in a multilingual and multicultural company? Are you looking to start your career in technology or customer support? If so, this job is for you! Start date: Immediate! 

Hewlett Packard Enterprise is located in Kildare, a suburb just outside of Dublin. It is about 35 minutes by bus or train from Dublin City Centre so you have the option to live in the vibrant city or in the quiet outskirts for cheaper rent. Ireland is known for its deep culture, and warm and welcoming people. Come and work in Ireland! We provide assistance with relocation: we book your flights and set days of accommodation, and we will help you set up your social secruity number and bank account. 

Your job: 
  • Answer calls quickly but accurately
  • Resolve customer problems using the relevant tools and systems
  • Update customers regading the status of their call
  • Escalate issues when needed
  • Achieve individual and team goals
  • Mentor new hires
 
About you:
  • Native level of Swedish and good level of English
  • Excellent communication skills and ability to solve problems
  • Interest in IT or computers
  • Team player
  • IT or customer support background is ideal but not required
  • Valid work permit (EU citizenship or GNIB stamp 4 card)
 
Benefits and conditions:
  • Permanent contract with Cpl onsite in HP Enterprise 
  • Salary: €20,500 per annum (plus performance related bonus). Unsocial hours are compensated 
  • Flexible working hours. Shift work
  • 21 days holiday
  • Career training and education
  • Relocation package
  • Free shuttle bus service
  • Fun company activities
  • Cheap gym membership onsite
  • Free parking 
  • Location: Leixlip, Co. Kildare, about 35 minutes away from Dublin city centre 
 
If you are interested in this position, apply through this advertisement or send in your CV at: keziah.aguila@cpl.ie
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