Calling all Danish or Dutch speakers!

Role Description

We are looking for Danish or Dutch speakers to work as a technical support analysts to provide first level support to top clients of HP Enterprise. No experience necessary as we will provide you with full training. We offer a relocation package paid for by the company. We will also help you set up your social secruity number and bank account.
Hewlett Packard is located in Kildare, a suburb just outside of Dublin. It is about 35 minutes by bus or train from Dublin City Centre so you have the option to live in the vibrant city or in the quiet outskirts for cheaper rent. Ireland is known for its deep culture, and warm and welcoming people. Come and work in Ireland!

Responsibilities: 
  • Answer calls quickly but accurately
  • Gather information to resolve customer problems using the relevant tools and systems
  • Update customers regading the status of their call
  • Escalate issues when needed
  • Achieve individual and team goals
  • Mentor new hires
 
Requirements
  • Fluent in Danish or Dutch and good level of English
  • Excellent communication skills and ability to solve problems
  • Interest in IT or computers
  • Team player
  • Call centre, IT or customer support background is ideal but not required
 
Benefits and conditions:
  • Permanent contract with Cpl onsite in HP
  • Salary: €20,500. Unsocial hours and weekend work are compensated 
  • Tax in Ireland is very low compared to other European countries
  • Flexible working hours. Shift work
  • 21 days holiday
  • Career training and education
  • Free shuttle bus service
  • Fun company activities
  • Cheap gym membership onsite
  • Free parking 
  • Location: Co. Kildare, about 35 minutes away from Dublin city centre 
 
If you are interested in this position, apply through this advertisement or send in your CV at: keziah.aguila@cpl.ie
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