French IT Agent- Immediate start

Role Description

Do you speak French? Do you want to work in a multilingual and multicultural company? Are you looking to start your career in technology or customer support? If so, this job is for you! It is a 3 month temporary contract with very high chances of extension or permanency. Start date ASAP! We are conducting interviews asap. 

Responsibilities: 
  • Answer calls quickly but accurately
  • Resolve customer problems using the relevant tools and systems
  • Update customers regading the status of their call
  • Escalate issues when needed
  • Achieve individual and team goals
  • Mentor new hires
 
Requirements
  • Fluent in French and good level of English
  • Excellent communication skills and ability to solve problems
  • Interest in IT or computers
  • Team player
  • IT or customer support background is ideal but not required
  • Valid work permit (EU citizenship or GNIB stamp 4 card)
 
Benefits and conditions:
  • 3 mopnth contract with Cpl onsite in HP. Possiblities of extension. 
  • Salary: €19,500. Unsocial hours are compensated 
  • Flexible working hours. Shift work
  • 21 days holiday
  • Career training and education
  • Free shuttle bus service
  • Fun company activities
  • Cheap gym membership onsite
  • Free parking 
  • Location: Co. Kildare, about 35 minutes away from Dublin city centre 
 
If you are interested in this position, apply through this advertisement or send in your CV at: keziah.aguila@cpl.ie
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